Fashion

Zalando, Otto, and About You are three online marketplaces that specialize in fashion. In addition to their own products, these web shops offer brands of external sellers. The various partner programs allow brands and online retailers to run their own sales through these platforms.

General requirements:

• Master Data Sheet (a spreadsheet with all available product data) and the so-called KYC documents (documents that prove the identity of you as a partner, including a passport, identity card or driving license) must be submitted.
• Names and positions of important contacts must be communicated to Zalando.
• VAT number for all countries you're planning to sell in.

 

Requirements for logistics:

• If doing the logistics yourself, your warehouse must be ready to process/ship Zalando orders with the deliverer.
• Delivery documents must be adapted to Zalando standards. You also need to send sample shipments to Zalando (including the delivery note, return note, return instruction, and invoice).

General requirements:

• Have an establishment in Germany, designed according to a German legal form and have a German VAT number 
• You are the seller and your customers are the end customers of the product.
• You must offer customer service in German.
• Ability to ship your products and arrange returns from a warehouse located in Germany.

General requirements:

As a partner, you need to provide About You with the correct information and documents, such as all necessary product data, information about stock levels, photos, and prices.

 

Product Requirements:

The products must fall into the fashion and fashion accessories category. About You does not allow selling old products. The products can not be older than the same season last year.

 

Customer service:

• Questions and complaints from customers should always be answered within 24 hours.
• You must offer free shipping and returns.